Shipping & Returns
PLEASE NOTE : We do not accept returns that we have had individually sourced upon request from a client. However a Return and Refund will be provided if the item is faulty, partly missing. Please be aware we carry out quality control before dispatch.
PLEASE NOTE : We offer returns and refunds on items that we have in stock that we do not have to source individually upon request.
Strictly No returns on Yeezy, Nike Air Jordan’s, Dunks or OW "OOO" Sneakers.
Christmas cut off guarantee is 10/12/2022.
Dispatch time may vary according to availability and is subject to any unforeseen delays. Estimated delivery times are in the description of each individual product, if your delivery exceeds this time please contact us.
We are not held responsible for the loss or damage caused by the Courier Company. We always offer our client's the standard or tracked delivery preference.
For all products in stock, dispatch time is 1-3 working days (Excluding weekend and public holidays). Should you require delivery urgently please contact us ASAP before purchasing to confirm goods will arrive on time. Please note some items can be shipped from an external warehouse and delivery times can vary from 4 - 7 working days for these items. This will be noted in the products description.
Once goods have been dispatched, we are not held responsible for any loss or damage caused by the courier company. We always ensure items are carefully packed and protected.
All Returns for exchanges must be sent back within 7 days of your delivery date. We recommend to use a service that ensures you can insure and track your returns.
Returns for exchanges must be in perfect original sale condition. Items must not be worn and all tags/packaging must be intact. Exchanges must be of similar or higher value.
We can’t refund your original and return postage cost.
Any returned items must be in its original box and packaging with all original contents included such as spare laces dustbags shoe filler paper etc.
Items must have no signs of wear or odor. If products are returned with wear / damage, these will be returned back to the customer.
To start a return, please email LGLReturns@hotmail.com with the subject "RETURNS Your order number" and we will give you instructions on how to proceed.